Thank you for using the Shaukat Khanum App. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register or log in to the app.
- Access or use specific features, such as appointment scheduling or employee services.
This may include:
- Name
- Contact information (e.g., phone number, email address)
- Employee ID (for Shaukat Khanum employees)
- Medical information (e.g., reports, prescriptions, clinical notes)
1.2 Usage Data
We may collect non-personal data automatically when you use the app, including:
- Device information (e.g., device type, operating system, unique device ID)
- Log data (e.g., IP address, app usage statistics, crash logs)
- Location data (if you allow location services)
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Clinical Decision Support
- To provide and monitor patient vitals, medicine prescriptions, and follow-up notes.
- To manage clinical reports and facilitate informed decision-making.
2.2 Healthcare Services and Management
- To schedule and manage appointments, surgeries, and pending consents.
- To store and display media notes related to patient care.
2.3 Employee Management and Services
- To process employee reports, leave applications, and travel requests.
- To manage non-health-related features such as the cafe menu.
2.4 General Health Information Access
- To allow users to securely access and view their medical reports.
2.5 Improvement of Services
- To analyze app usage and improve functionality.
- To resolve technical issues and respond to user feedback.
3. Sharing of Information
We do not share your personal information with third parties except:
- With Your Consent: When you have explicitly permitted sharing your data.
- For Legal Requirements: To comply with applicable laws or legal obligations.
- With Service Providers: To perform app-related services (e.g., hosting, analytics) while ensuring data confidentiality.
4. Data Security
We take appropriate measures to protect your personal data, including:
- Secure storage of information using encryption.
- Limited access to data by authorized personnel.
- Regular monitoring and updating of security measures.
However, no system can be completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your data:
- Access: You can request access to the data we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your data, subject to legal obligations.
- Opt-Out: You can opt out of specific data collection features (e.g., location tracking).
To exercise these rights, contact us at [Insert Contact Information].
6. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be notified through the app or other appropriate communication methods. Your continued use of the app constitutes acceptance of the updated policy.