Getting an Appointment
Shaukat Khanum Hospitals in Lahore Peshawar and Karachi have resumed physical visits of new patients in all clinics/specialties in its Outpatient Department. This is being done while ensuring strict precautionary measures. Starting from October 2021, only vaccinated attendants and visitors are allowed inside our hospitals. We encourage patients and staff to complete their Covid-19 vaccination as soon as possible. Wearing masks is no longer mandatory in our facilities. However, patients are encouraged to continue to wear surgical masks. As far as possible and practical, patients should come alone, so as to reduce crowding in the building, and no more than thirty minutes before their appointed time. These outpatient clinics for new patients will function from 9 am till 8 pm,, six days a week from Monday to Saturday. Telemedicine Clinics will continue to function as usual, ensuring that assessment and management of patients on follow-up continues, and we are able to review the results of investigations, advise on medication and determine the need for new treatment in the usual manner. The Walk-In clinics in Lahore, Peshawar and Karachi will continue to function as normal. The patients presenting for the first time to the Walk-In Clinic or registering for the first time in OPD must bring their original government issued identification documents (e.g. national identity card/B form or passport.)
Shaukat Khanum Telemedicine Clinics
Shaukat Khanum Memorial Cancer Hospital and Research Centre has launched Telemedicine Clinics in both Lahore,Peshawar & Karachi to ensure continuity of care for our patients. Telemedicine Clinics will be used for assessment and management of conditions, to follow-up on investigations, medication management, and a host of other services. Telemedicine consultations are going to be performed over a video or through an audio communication. This service is first and foremost available for our existing cancer patients, but now has been expanded to new cancer patients, as well as to existing and new non-cancer patients.
Currently, the Telemedicine Clinics are being conducted in the following specialties:
- Breast Surgery
- Clinical Nutrition
- Clinical & Radiation Oncology
- Endocrinology *
- Gastroenterology & Hepatology
- General Medicine
- GI / Hepato Pancreato Biliary Surgery *
- Infectious Diseases *
- Medical Oncology
- Nephrology *
- Neurology *
- Orofacial Pain & Headache *
- Pain Management *
- Palliative Medicine
- Pediatric Oncology *
- (Currently not available)
- Psychology
- Pulmonology
- Urology *
* These clinics are currently being offered only at SKMCH&RC, Lahore.
If you are looking to schedule an appointment with a specialty not listed here, please call our office.
About Telemedicine:
Telemedicine involves the use of telecommunication technology to provide clinical services to patients without an in-person visit. It allows health care professionals to assess, diagnose and manage patients at a distance using electronic device and software. It is becoming an increasingly important part of the western world healthcare infrastructure, and over last few years near all leading hospitals in United States, such as Mayo Clinic, Johns Hopkins, Massachusetts General Hospital and Cleveland Clinic, and healthcare networks worldwide, for example National Health Service (UK) and Canada Health are utilizing telecommunication technology for delivering healthcare.
Recently, due to the ongoing COVID – 19 pandemic, many countries and leading healthcare systems all over the world have allowed telemedicine clinics, conducted by video- or voice-call, to temporarily replace face to face consultations. Telemedicine can now be used for new patient consultations as well as for follow-up visits, management of chronic conditions, medication management, specialist consultations and a host of other clinical services remotely via secure video and audio connections.
Benefits of telemedicine include:
- No travel expenses
- No exposure to potentially contagious infections
- Less time away from work and family
- Privacy
Telemedicine is ideal for the following types of patients:
- Those who are living in rural areas or isolated communities,
- Patients who have limited mobility, time, or transportation options, and
- Patients that are worried about exposure to potentially contagious infections
How to Obtain an Appointment (for new patients) in the OPD Clinics:
Appointments in the OPD clinics for new patients can be obtained by calling at +92 42 35905000 Ext. 8888, emailing at outpatient@skm.org.pk
The OPD clinics are open between 9:00 AM and 8:00 PM, from Monday to Saturday.
How to Obtain an Appointment (for follow-up) through Telemedicine Clinics:
Appointments in Telemedicine Clinics for follow-up can be obtained at SKMCH&RC, Lahore by calling at +92 42 35905000 Ext. 8888 or emailing at outpatient@skm.org.pk. The Shaukat Khanum Telemedicine Clinics at SKMCH&RC, Lahore are functional seven days a week (Monday to Sunday) from 9:00 AM to 8:00 PM.
There should be one heading for both new and follow up patients booking details in telemedicine clinics as it is repetition.
Appointments in Telemedicine Clinics for follow-up can be obtained at SKMCH&RC, Peshawar by calling at +92 91 5885000 Ext. 5623/3762 or emailing at opdcmi.pesh@skm.org.pk. The Shaukat Khanum Telemedicine Clinics at SKMCH&RC, Peshawar are functional five days a week (Monday to Friday) from 9:00 AM to 5:00 PM.
How to Pay Consultation Fee in Telemedicine Clinics (for self-paying patients only)?
Payments for the consultations can be made using one of the following options;
Credit or Debit Cards
You can pay online through your credit or debit cards at www.shaukatkhanum.org.pk/vmc
Online Transfers or Cash Deposits
You can submit cash or transfer booking fee to any of the following Shaukat Khanum Memorial Trust bank accounts:
Account Title: Shaukat Khanum Memorial Trust
- Habib Bank Limited (A/c 10600022601203)
- Bank Alfalah Limited (A/c 00391002883531)
- MCB Bank Limited (A/c # 00776 01 01 0016828)
- Faysal Bank Limited (A/c 01172007010149)
Easypaisa
You can also send the booking fee through easypaisa mobile account or from any of the 70,000+ easypaisa shops nationwide.
Note: For all online transfers, cash deposits or Easypaisa payments, a copy of the payment deposit slip or transaction ID must be forwarded to the following email address bs4@skm.org.pk or by SMS/WhatsApp to the following number +92 301 1185423, together with your six-digit Hospital Medical Record (MR) number.
How to Prepare For Your Telemedicine Appointment?
You will need the following tools for your telemedicine appointment:
- Smartphone with internet or strong Wi-Fi signal and WhatsApp software for video consultation
- Telephone (landline or mobile phone) for audio consultation.
Tips for a Successful Telemedicine Consultation
- Make sure you are prepared for the consultation at least 5 minutes before the scheduled time.
- Conduct the video call in a well-illuminated room so your provider can see you.
- Be in a quite setting, away from other people. Turn off background television, music or radio noise.
- Make sure you are appropriately dressed.
- If you have difficulty navigating the phone or hearing disability, ask an attendant to be present with you during the consultation.
For more tips and frequently asked questions about Telemedicine Clinics, click here.